Frequently asked questions

If I uninstall the app is my subscription also cancelled?

Your subscription to the app is handled by either: Apple App Store or Google Play Store.

Uninstalling the app will not impact your subscription. You are able to uninstall the app and on reinstall your subscription will be recognized.

How do I cancel my subscription?

Android:
Open the app, Tap the gear icon in the upper right hand corner, Tap the “Manage subscription” item to be redirected to your phones app store where you are able to update your subscription

iOS:
Open the app, Tap the close button to see the map, Tap the gear icon in the upper right hand corner, Tap the “Manage subscription” item to be redirected to your phones app store where you are able to update your subscription

For specific information on managing subscriptions refer to your phones vendor support page.
Google Play Store
https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid
App Store
https://support.apple.com/en-us/HT202039

What if I want to use a 24 hour clock instead of seeing AM/PM?

Android:
Open the app, Tap the gear icon in the upper right hand corner, Update the “Clock type” option

iOS:
Open the app, Tap the close button to see the map, Tap the gear icon in the upper right hand corner, Update the “Clock type” option

Does the app support Metric?

Android:
Open the app, Tap the gear icon in the upper right hand corner, Update the “Units of measurement” option

iOS:
Open the app, Tap the close button to see the map, Tap the gear icon in the upper right hand corner, Update the “Units of measurement” option

What does the Storm Chaser option do?

The “Storm chaser” option sets the “Recommend a departure time” mode to return the worst time to depart on your road trip.